If you are receiving invalid password errors when trying to sign up for SaneBox, ensure that you are using only ascii characters. Office365 cannot handle non-ascii characters in your password. If your screen looks like the one below, simply select the “Mail” option first to get to the Options screen.Ĭan’t use unicode characters in IMAP Exchange password Follow the above steps to check your account for yourself if needed. TIP : For older Office 365 accounts the IMAP server-address may differ from the common settings depicted in our example picture.

For more info on POP limitations, visit our

Since your SaneBox folders are held on your 365 mail hosting server, you would not be able to view them if you have old-fashioned POP settings in any email programs you use.

Note: Be sure you are not set to use POP in any of your email clients. Select “POP and IMAP” for your IMAP server details. While in Office 365 Outlook Web Access, click the Gear icon at top-right and Select Options.Ģ. Click on Mail on the left and then Sync mail on the right and scroll down to POP and IMAP.ġ. While in Office 365 Outlook Web Access, click the Gear icon at top-right and Select View all Outlook Settings.Ģ. Office 365: How do I find the server settings? Instructions for New Outlookġ.

Office 365 mail server settings iphone